I Need New Eyeglasses Frequently Asked Questions

Q: How much is an Eyeglass Styling Appointment?
A: $25 for the service call.  Additional charges depend on the frames and lenses purchased.

Q: What does Eye Nerds sell?
A:  We have a number of eye frame accounts.  If you have a special request, please send pictures to appointments@kateyeoptical.com.  We will have a catalog online soon.

Q: Where do we travel?
A: We travel to any public location in the 10 mile radius of Allen, TX. 
Service Area

Q:  What do you mean by public locations? 
A:  We will travel to any place of business, including your place of employment.  We recommend any coffee shop in the area, such as Starbucks, Saxbys Coffee Allen, or Caffe Promenade.  

The opticians have the right to deny a location, due to safety concerns.

Q: How do I schedule an appointment?
A: Purchase a "I Need New Eyeglasses" appointment.  Once the transaction is complete, one of our opticians will contact you and schedule your appointment.  The optician will also ask you a few questions about your needs and wants for your glasses.
 
Still have questions or concerns?
Call or Text 469-249-0044.
Email appointments@kateyeoptical.com
Or message us on Facebook, HERE!